Gladly vs Kayako: Pricing Comparison 2026
Side-by-side pricing comparison of Gladly and Kayako. See all plans, features, and costs at a glance.
Bottom line: Gladly starts at $29/mo and Kayako starts at Custom pricing. Compare all 6 pricing tiers side by side.
Last updated: August 10, 2026
Gladly - Gladly offers a free plan, offers 5 tiers vs 1.
Gladly vs Kayako: Quick Pricing Facts
| Feature | Gladly | Kayako |
|---|---|---|
| Starting Price | $29/mo | Custom pricing |
| Number of Plans | 5 | 1 |
| Free Tier | Yes | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Gladly and Kayako are both priced at $29/mo, making them equally accessible Customer Support tools. Together they offer 6 pricing plans with 23 features compared, so the best choice comes down to which features match your needs.
Gladly stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Gladly Try free |  Kayako Try free |
|---|---|---|
| Tier 1 | Kayako One Custom pricing Includes
| |
| Tier 2 | Starter $29/monthCheapest $29 / year Includes
| - |
| Tier 3 | ProPopular $99/monthCheapest $99 / year Includes
| - |
| Tier 4 | Business $199/monthCheapest $199 / year Includes
| - |
| Tier 5 | Enterprise Custom pricing Includes
| - |
← Swipe to compare plans →
Ready to get started? Try either tool free — no credit card required.
Frequently Asked Questions: Gladly vs Kayako
How many pricing plans does Gladly have vs Kayako?
Does Gladly or Kayako offer a free plan?
Can I save money by paying annually for Gladly or Kayako?
What is the most popular Gladly plan?
Does Gladly or Kayako offer custom enterprise pricing?
How do Gladly and Kayako compare for Customer Support?
Sources
- Gladly Official Pricing- Vendor pricing page
- Kayako Official Pricing- Vendor pricing page
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